RETURN AND EXCHANGE

RETURNS AND EXCHANGE POLICY 

We hope you love our products as much as we do, but if not, here’s what to do.

Should you change your mind we will happily exchange or refund providing the following conditions have been met:

  1. The items with the original receipt are returned within 30 days of purchase in Australia and 60 days International returns.
  2. Items must be in original condition as purchased and all labels/tickets attached. Garments must not have been worn.

HOW TO RETURN AN ITEM

by posting it to our Online Store Returns/Exchange address.

k candles Co 

Returns & Exchanges
5/82 Milton St
Ashfield, NSW
Australia 2131

  • Make sure your order number, name, address, email, phone number and instructions are included and send a email to kgoldenboutique@gmail.com
  • All returns costs need to be paid by the customer.

HOW TO EXCHANGE AN ITEM

  1. by posting it to our Online Store Returns/Exchange address.

K Candles Co Online
Returns & Exchanges
5/82 milton St
Ashfield, NSW
Australia 2131

  • Make sure your order number, name, address, email, phone number are included along with a list of alternative item(s) in case we have sold out of your first choice and send an email to kgoldenboutique@gmail.com.
  • All returns and exchange item  costs need to be paid by the customer.